Concept Data Pty Ltd respects your privacy and is committed to protecting the personal information of our customers, partners, and website users.
We comply with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs).
As a provider of managed IT, cybersecurity, and advisory services, we may handle personal information as part of delivering services to our clients. This policy outlines how we collect, use, disclose, and protect that information.
Where Concept Data provides services to clients in regulated sectors such as healthcare, we handle information in accordance with contractual, regulatory, and security obligations applicable to those environments.
Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable.
This may include, but is not limited to:
We collect personal information where it is reasonably necessary to:
Information may be collected when you:
We may also receive personal information from third parties such as:
By providing personal information to us, you consent to its collection, use, and disclosure in accordance with this Privacy Policy.
We collect personal information in a variety of ways, including:
Where we receive personal information from a third party, we take reasonable steps to ensure it is handled in accordance with this policy.
We use personal information for purposes including:
We only collect and use personal information that is reasonably necessary for these purposes. In some cases, we process personal information on behalf of our clients as part of providing managed services. In these circumstances, we act in accordance with our contractual obligations and the instructions of the client.
We may disclose personal information to:
We only disclose personal information where necessary and take reasonable steps to ensure that third parties handle it in accordance with applicable privacy laws.
In the event of a business transaction such as a merger, acquisition, or sale, personal information may be disclosed under confidentiality arrangements.
As part of delivering modern cloud-based services, personal information may be stored or processed outside Australia.
This may include platforms such as cloud infrastructure and software providers.
Where this occurs, Concept Data Pty Ltd takes reasonable steps to ensure overseas recipients handle personal information in a manner consistent with Australian Privacy Principles.
Concept Data Pty Ltd is committed to protecting personal information against misuse, interference, loss, unauthorised access, modification, and disclosure.
We implement industry-recognised security controls, including:
Our security practices align with recognised frameworks including ISO 27001 and applicable cybersecurity standards.
While we take reasonable and industry-aligned steps to protect information, no method of transmission or storage is completely secure.
Concept Data Pty Ltd maintains processes to detect, respond to, and investigate suspected data breaches.
Where a data breach is likely to result in serious harm, we will comply with our obligations under the Notifiable Data Breaches (NDB) scheme, including notifying affected individuals and the Office of the Australian Information Commissioner where required.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal and regulatory obligations.
When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it.
You may request access to personal information we hold about you.
You may also request correction of information if it is inaccurate, incomplete, or out of date.
Requests can be made by contacting us at:
Email: privacy@conceptdata.com.au
We will respond in accordance with the Privacy Act. An administrative fee may apply where permitted by law.
If you have a concern or complaint about how we handle personal information, please contact us in writing:
Concept Data Pty Ltd
6/206 Greenhill Road
Eastwood SA 5063
We will investigate all complaints and respond in a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
When you visit our website, we may collect technical information such as:
We use cookies and similar technologies to:
You can manage cookie preferences through your browser settings.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
We may update this Privacy Policy from time to time.
Updates will be published on our website and take effect immediately upon publication.
For privacy-related enquiries, contact:
Concept Data Pty Ltd
Email: privacy@conceptdata.com.au
